eFrequently Asked Questions template - Expressio

Once you upload you videos or photos, we can customize your personalized Expressio in a day.

It depends on where you are. If you’re in New England, and you choose Standard shipping, you’ll have your chocolate in a day or two. Standard shipping to the West Coast usually takes about 5 days. You can also choose Express shipping, which takes 2 days.

Yes! By choosing our Warm Weather Express service, we can safely ship your chocolates anywhere in the United States even when temperatures top 100°F. To protect your chocolates against summer heat, we pack them in completely biodegradable Green Cell starch-based foam insulation, along with a few super-cold drain-safe gel packs. We’ve engineered, tested, and perfected the most environmentally-friendly way to get our chocolates to you safe and unmelted.

Yes we do! Please contact us at hello@mcacao.com with the details.

Yes you can! In addition to loading your own videos and photos, we also offer ways to customize the chocolates themselves. Please reach out to us at hello@mcacao.com with your designs and we can provide you with a quote.

We only use the very best chocolates we know of: Valrhona and Republica del Cacao. Both of these chocolate makers are well-known for using the very best cacao in the world.

Yes! Our Seriously Truffles are vegan, dairy-free, gluten-free, and nut-free. Although please keep in mind that they are made in a kitchen that processes milk, wheat, eggs, peanuts, and tree nuts. So if your recipient has severe allergies or is celiac, then our chocolates may not be suitable for them.

No, when you upload your videos and photos, we will convert those automatically to play on your Expressio.

Expressio can play up to a half hour of video.

Expressio can display hundreds of photos as a slideshow.

Yes, just upload your favorite mp3 audio file when checking out.

For the gifter: Expressio allows you to express your thoughts and feelings in a way that no other gift could capture. Whether it’s a selfie video of you talking about the good times you’ve had together, or a creative skit starring your family, or a slide show of treasured photos set to music, the possibilities for the experience you can easily create for your recipient are endless. Plus you choose the chocolate collection you know they’ll love, from gourmet classics to adventurous to vegan to spicy. M. Cacao’s Chef Delphin Gomes has created a range of chocolate collections that are created to impress the most discriminating palates, and to delight any chocolate lover.

Expressio can display videos and photos of all types. Expressio displays photos as a slide show, and can even play your favorite mp3 song or audio file during the slide show.

Yes you can! Just send us an note at hello@mcacao.com and let us know you’d like to see what your recipient is going to receive and we’ll be happy to send you a video of your Expressio when we build it.

It all depends on the quantity. We can usually ship out a handful of Expressios the next day. An order of 100 or 1000 Expressios will take a bit longer. Let us know your details at hello@mcacao.com.